General

Get it Repaired

by seth-ashworth
Tuesday, February 28, 2017
   General
Tuesday, February 28, 2017
If you use your Kokatat gear a lot, it’s probably ready for a quick tune up.
Seth Ashworth
by Seth Ashworth

   Full Bio

The Gore-Tex warranty is the main reason why I switched to using Kokatat gear in 2012. People constantly ask me about Kokatat gear, if it’s worth the extra cost, or they try to argue about how there are other comparable fabrics. While I’m sure lots of other fabrics are trying their best, the Kokatat repair service is a complete game changer.

Kokatat repair facility in Arcata CA
Kokatat repair facility in Arcata CA

I just sent my first Kokatat Rogue dry top that I got in 2012 off for repairs. Originally it started as red, but is now a sun faded pink, even white in some parts. It has hundreds of days use on the water, throughout Canada, Chile, Mexico, USA, Ecuador and New Zealand.

At the repair facility in Arcata, California, my dry top was pressure tested; any areas that leaked or even seeped water were patched, and my old gaskets were replaced. It functions as good now as when I took the tags off of it in 2012, it’s just a slightly less red color.

If you use your Kokatat gear a lot, it’s probably ready for a quick tune up. Here is how to make use of the Kokatat repair service:

1. Contact the Kokatat repair team to get a Return Authorization number (RA#)

2. Wash your gear before sending; when its dry, box it up and be sure the RA# is written on the outside of the box

3. Mail it off to Kokatat

4. Receive your gear back, good as new

5. Go Kayaking and enjoy being dry!

 
After being repaired, my Rogue dry top functions as good now as when I took the tags off of it in 2012

PHOTO CAPTION
Repair Patches on dry top / 2012 Kokatat Rogue dry top / Seth Ashworth still dry in his 2012 Rogue

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