Warranty Evaluation

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Adding this to your cart will get you a free warranty evaluation at our Arcata, CA factory. Just add this item to your cart, checkout, get your order confirmation number, write your order confirmation number on the outside of your shipping box, and shi

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Adding this to your cart will get you a free warranty evaluation at our Arcata, CA factory. Just add this item to your cart, checkout, get your order confirmation number, write your order confirmation number on the outside of your shipping box, and shi\"}"

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23 Reviews

  • 5
    Drysuit warranty evaluation/ repair

    Posted by Rick Miller on Apr 11th 2022

    Not only was the zipper replaced on my 3 y/o Idol at my request, but Kokitat also replaced the wrist cuffs that had some loose stitching on their initiative. All at no cost except for a small shipping charge. Maybe the best customer service that I'm aware of.

  • 5
    Warranty repair and gasket replacement

    Posted by Terry Hartrick on Mar 15th 2022

    Excellent service from everyone involved. Thankyou.

  • 5
    Wonderful!

    Posted by John on Jan 28th 2022

    The customer service is superb and easy to work with. Their communication is fast and on time. When I call I get to talk to a real person THERE in California in the repair shop. Highly recommend.