"{\"title\":\"Water Test Factory Repair - SVCH2O\",\"slug\":\"water-test-factory-repair-svch2otestdis\",\"sku\":\"SVCH2O\",\"gender\":\"\",\"shortDescription\":\"Purchasing this will get you a water test and leak repair of a Dry Top, Dry Bib\\\/Pant or Suit at our Arcata, CA factory. Just add this item to your cart, checkout, get your order confirmation number, write your order confirmation number on the outside of your shipping box, and ship to:\\n\\n**Kokatat, Inc. \\nAttn. Repair Dept. \\n5350 Ericson Way \\nArcata, CA 95521**\",\"descriptionHeader\":null,\"description\":\"Purchasing this will get you a water test and leak repair of a Suit, Dry Top, or Dry Bib\\\/Pant at our Arcata, CA factory.\\n\\nCompleting your repair service is easy! Just add this item to your cart, along with all other factory services your garment needs, checkout, get your order confirmation number, write your order confirmation number on the outside of your shipping box, and ship to:\\n\\n**Kokatat, Inc. \\nAttn. Repair Dept. \\n5350 Ericson Way \\nArcata, CA 95521**\\n\\nYou are responsible for shipping your repair item in. Kokatat does not provide a shipping label. We recommend using a shipping service that allows for parcel tracking and insurance. The shipping charge on your repair order is for return shipping after the repair is complete.\\n\\nRepairs take approximately 4 weeks at the factory plus shipping time. Please ship your repair to Kokatat, Inc. within two business days of receiving your order confirmation number. The confirmation number will expire if we do not receive it at our Arcata, CA factory within 10 business days of its creation.\\n\\nBefore shipping us your garment, please carefully remove any temporary patches on holes you would like Kokatat to patch over. Kokatat will not remove non-factory patches if it risks damaging the garment.\\n\\nHealth code 29CFR 1910.10130 requires that all garments returned for repairs must be laundered. Please wash your garment before sending to Kokatat for repairs. There will be a $25 charge for unwashed items. When using a front loading washing machine, use a small amount of liquid detergent, cold wash setting and hang to dry. For washing machines with an agitator; use gentle cycle, a minimal amount of liquid laundry detergent, double rinse and hang to dry.\\n\\n**Note:** We cannot repair, evaluate or retrofit other companies' product.\",\"featureCallout\":null,\"featureGrid\":[],\"productSpecs\":null,\"productCareCopy\":null,\"productCarePdf\":[],\"productCareVideo\":null,\"sizeCharts\":[],\"measuringInstructions\":[],\"seoTitle\":\"\",\"seoMetaDescription\":\"\",\"relatedProductv2\":[\"SVCWAREVAL\",\"SVCGTXSOC\",\"SVCGSKWRI\",\"SVCGSKNEK\"]}"
I've been a Kokatat customer for many years because of (1.) the quality of their drysuits (2.) the fact that they manufacture in USA (3.) the availability of factory repairs, including water testing. Turn around time was advertised as being about 4 weeks, but this time was considerably faster, which I greatly appreciate.
good price and professional repair simply the best in the biz
Sent my 10 year old dry suit in once again for maintenance. I think this is the fourth or fifth time since I bought it new This time I got a new neck gasket (again) and a few more patches including one for a two inch tear. There has got to be 60 or 70 patches on this thing by now and it’s going strong. Just got it back in the mail in time for another trip-only took a couple weeks, looks great as usual. Thanks again
