Water Test Factory Repair

(18) Write a Review

Purchasing this will get you a water test and leak repair of a Suit, Dry Top, or Dry Bib/Pant at our Arcata, CA factory.

Completing your repair service is easy! Just add this item to your cart, along with all other factory services your garment needs, checkout, get your order confirmation number, write your order confirmation number on the outside of your shipping box, and ship to:

Kokatat, Inc.
Attn. Repair Dept.
5350 Ericson Way
Arcata, CA 95521

We recommend using a shipping service that allows for parcel tracking and insurance. You will prepay for return shipping during checkout. Repairs take 2-3 weeks at the factory plus shipping time. Please ship your repair to Kokatat, Inc. within two business days of receiving your order confirmation number. The confirmation number will expire if we do not receive it at our Arcata, CA factory within 10 business days of its creation.

Health code 29CFR 1910.10130 requires that all garments returned for repairs must be laundered. Please wash your garment before sending to Kokatat for repairs. There will be a $25 charge for unwashed items. When using a front loading washing machine, use a small amount of liquid detergent, cold wash setting and hang to dry. For washing machines with an agitator; use gentle cycle, a minimal amount of liquid laundry detergent, double rinse and hang to dry.

Note:  We cannot repair, evaluate or retrofit other companies' product.

Technical Specs


18 Reviews

  • 5
    leak test

    Posted by ts on Jan 30th 2021

    Added the leak test when I had neck & wrist gaskets replaced. I would have expected it to be included. But when returned I noticed they also did a couple of small patch repairs so well worth it. Every thing about my Kokatat Goretex suit is pricey. But the lifetime warranty is worth it.

  • 5
    BRILLIANT support and repair

    Posted by Emily Matthews on Jan 27th 2021

    My most favorite jacket's zipper broke. I sent it to Kokatat. The entire process was delightful and they were able to fix my beloved jacket!

  • 3
    Tempest pants

    Posted by JAMES W RULAND on Jan 22nd 2021

    Very happy with the service would have gave them a higher rating but I have no Idea what they did or didnt do. Should have gave me a details of my pants and fixes if needed