water test
you guys are the best
"{\"title\":\"Water Test Factory Repair - SVCH2O\",\"slug\":\"water-test-factory-repair-svch2otestdis\",\"sku\":\"SVCH2O\",\"gender\":\"\",\"shortDescription\":\"Purchasing this will get you a water test and leak repair of a Dry Top, Dry Bib\\\/Pant or Suit at our Arcata, CA factory. Just add this item to your cart, checkout, get your order confirmation number, write your order confirmation number on the outside of your shipping box, and ship to:\\n\\n**Kokatat, Inc. \\nAttn. Repair Dept. \\n5350 Ericson Way \\nArcata, CA 95521**\",\"descriptionHeader\":null,\"description\":\"Purchasing this will get you a water test and leak repair of a Suit, Dry Top, or Dry Bib\\\/Pant at our Arcata, CA factory.\\n\\nCompleting your repair service is easy! Just add this item to your cart, along with all other factory services your garment needs, checkout, get your order confirmation number, write your order confirmation number on the outside of your shipping box, and ship to:\\n\\n**Kokatat, Inc. \\nAttn. Repair Dept. \\n5350 Ericson Way \\nArcata, CA 95521**\\n\\nYou are responsible for shipping your repair item in. Kokatat does not provide a shipping label. We recommend using a shipping service that allows for parcel tracking and insurance. The shipping charge on your repair order is for return shipping after the repair is complete.\\n\\nRepairs take approximately 4 weeks at the factory plus shipping time. Please ship your repair to Kokatat, Inc. within two business days of receiving your order confirmation number. The confirmation number will expire if we do not receive it at our Arcata, CA factory within 10 business days of its creation.\\n\\nBefore shipping us your garment, please carefully remove any temporary patches on holes you would like Kokatat to patch over. Kokatat will not remove non-factory patches if it risks damaging the garment.\\n\\nHealth code 29CFR 1910.10130 requires that all garments returned for repairs must be laundered. Please wash your garment before sending to Kokatat for repairs. There will be a $25 charge for unwashed items. When using a front loading washing machine, use a small amount of liquid detergent, cold wash setting and hang to dry. For washing machines with an agitator; use gentle cycle, a minimal amount of liquid laundry detergent, double rinse and hang to dry.\\n\\n**Note:** We cannot repair, evaluate or retrofit other companies' product.\",\"featureCallout\":null,\"featureGrid\":[],\"productSpecs\":null,\"productCareCopy\":null,\"productCarePdf\":[],\"productCareVideo\":null,\"sizeCharts\":[],\"measuringInstructions\":[],\"seoTitle\":\"\",\"seoMetaDescription\":\"\",\"relatedProductv2\":[\"SVCWAREVAL\",\"SVCGTXSOC\",\"SVCGSKWRI\",\"SVCGSKNEK\"]}"
you guys are the best
Great work, but zero communication on the whole process. I just sat here with my fingers crossed that they received my dry suit and that they were able to fix it. I reached out to them via their contact us on their website, but never heard back. I wasn't positive I'd receive my suit back until I got an automated email a few weeks later. I wish they would've at least said - Hi! We've received your suit and we'll get to work on it very soon! Came back with 39 patches on it. haha. i'll know how good they are the next time I use the suit and the true test will be a winter grand canyon trip in january.
Once again, the Kokatat Krew is top notch! My seams and patch look absolutely pro and remind me why I don't bother trying to fix these things myself. Thank you all for giving this old drysuit one more trip down the Grand Canyon!